Privacy Policy

Lock Box Holdings LLC d/b/a Lockerly ("Lockerly," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, purchase or preorder our products, or otherwise interact with us.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Place a preorder or purchase a Lockerly product
• Create an account on our website
• Schedule a professional installation
• Contact our customer support team
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or events

This information may include your name, email address, phone number, mailing address, billing information, installation address, property details, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages viewed, links clicked, and time spent on our website
• Referring website or source
• Device identifiers

We use the information we collect for the following purposes:

• To process and fulfill preorders, purchases, and installation scheduling
• To communicate with you about your order, installation, or account
• To provide customer support and respond to inquiries
• To send marketing and promotional communications (with your consent)
• To improve our website, products, and services
• To detect, prevent, and address fraud or security issues
• To comply with legal obligations

We may share your personal information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our business, such as payment processors, installation partners, shipping carriers, and customer support platforms.

• Professional Installers: To schedule and complete your Lockerly installation, we share relevant information (such as your name, address, and installation details) with our certified installation partners.

• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

We use cookies and similar tracking technologies to collect information about your browsing activity and to improve your experience on our website. These technologies include:

• Essential Cookies: Required for core website functionality, such as account login and shopping cart features.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

With your consent, we may send you marketing emails about new products, promotions, installation tips, and other updates. You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at Support@lockerly.com.

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders, installations, or account.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at Support@lockerly.com. We will respond to your request within the timeframe required by applicable law.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the "sale" or "sharing" of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA. To submit a privacy request, please contact us at Support@lockerly.com.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: Support@lockerly.com
• Mail: Lockerly, 8361 E Evans Rd, Suite 104, Scottsdale, AZ 85260