Lockerly FAQs — Everything You Need to Know Before Installation

Investing in a permanent, built-in solution to end porch piracy is an investment in your peace of mind. We understand you need all the details to feel 100% confident in choosing the right porch theft prevention solution for your unique household and lifestyle. 

We cover everything from product specifications and installation requirements to real-world applications and everyday concerns. Lockerly can fit seamlessly into your life, forever changing how you secure online deliveries. 

Get all the details you need to feel 100% confident in your decision to end porch piracy for good.

Built-in. Secure. Weatherproof.

Product & Installation Questions

  • Lockerly is designed to fit cleanly through an exterior wall and provide a secure pass-through delivery port into your garage or interior space. The installation is similar to a small through-the-wall appliance and typically takes 1–2 hours, depending on wall type.

    1. Select Location
      Installed through the wall between the garage and outside. Installer checks for wires/pipes, confirms clearance, and marks the opening.
    2. Cut Opening
      The wall is cut and reinforced (wood framing or masonry support, depending on wall type).
    3. Install Unit
      Lockerly slides into place, sits flush with the exterior wall, and is leveled.
    4. Secure & Seal
      Unit is fastened securely, exterior edges are sealed, and trim or touch-ups are completed.
    5. Final Check
      Installer tests all doors and shows you how packages are delivered inside.
  • Included (Basic Install):

    • Cutting the opening
    • Wood framing, sized to match existing construction or masonry
    • Mounting the Lockerly unit
    • Basic sealant and trim
    • Operation test

    Not Included:

    • (Items requiring additional charges)
    • Rerouting electrical, plumbing, gas, or low-voltage lines
    • Moving insulation, HVAC ductwork, or structural beams
    • Mud/paint beyond basic patching
    • Major stucco reconstruction
  • Lockerly is thoughtfully sized to handle the deliveries real households get every day. The drop zone accommodates packages up to 12–14 inches wide and any length. This provides sufficient space for everything from small padded envelopes to long boxes.

    In practical terms, Lockerly can securely hold multiple deliveries, including most mailer bags, shoe boxes, and delivery packages, keeping your orders protected from opportunistic thieves and the elements.

    View All Box Dimensions
  • No. Lockerly was intentionally designed to eliminate the complications of electronics, apps, or subscriptions. Unlike smart boxes that depend on power, Wi‑Fi, or cloud services, Lockerly is a built‑in steel solution that works every time, in every weather condition, without fail. 

    By stripping away potential points of failure, it ensures your deliveries stay secure without adding another gadget to manage. Lockerly is infrastructure, not a temporary fix; an upgrade that protects your packages and your peace of mind for life.

  • ​​In the rare case that a package is too large, carriers will follow their standard protocol, typically leaving oversized items at your door or arranging alternate delivery.

  • Absolutely. Because Lockerly drops parcels directly into your home or garage, there’s no limit to how many deliveries can be made in a single day. 

    Each time the exterior door is opened, the one‑way mechanism allows the courier to deposit a package safely inside, while keeping your home protected. Whether it’s an early morning package, an afternoon shoebox, or an evening parcel, every delivery is secured immediately upon drop-off.

  • From the outside, the delivery driver opens the exterior panel, which simultaneously shields the interior of the home with a steel barrier. Once the package is placed inside and the outer cover is closed, the parcel drops securely into your home. 

    Once closed, the package will only be accessible from inside your home or garage, ensuring there’s no opportunity for theft or tampering from outside. It’s a simple but powerful design: one-way entry, no reach-ins, no porch theft.

Security & Construction Questions

  • Lockerly uses a one-way drop mechanism that allows couriers to drop packages into your home, but they are never accessible from the outside. Your deliveries (and your home) are secured behind solid U.S. steel, eliminating the persistent problem of porch piracy.

  • Lockerly is constructed from solid U.S. Steel and installed with weather‑tight sealing, so it stands up to rain, snow, and the rigors of daily use. While not designed to be fireproof, its steel construction offers far greater resilience than plastic or bolt-on alternatives.

  • Lockerly’s one-way mechanism and reinforced steel paneling make prying or forcing entry virtually impossible from the outside. Because it's built into your home and anchored into the studs of your home, there’s no freestanding or bolt-on box to remove or break into. Any attempt to tamper with Lockerly is met with solid steel and a design that simply doesn’t allow exterior access.

  • No. Lockerly is engineered for packages, not people. The drop zone is intentionally sized to accommodate household deliveries while being far too small for human entry. Moreover, the one‑way mechanism further prevents any attempt to reach through from outside, ensuring your home remains secure.

  • Lockerly is as safe as the walls of your home because it is part of your home. Built from solid U.S. Steel, professionally installed, and backed by a lifetime warranty, it eliminates the vulnerabilities of porch boxes, gadgets, or temporary fixes. With no electronics to fail and no exterior access points, Lockerly provides permanent, reliable protection for your deliveries.

  • No. Lockerly was designed to strip away unnecessary gadgets and points of failure. Instead of relying on alarms, cameras, or apps, it provides passive, built‑in security through its one‑way steel mechanism. That means no batteries to replace, no Wi‑Fi to manage, and no subscriptions. It is infrastructure that works every time, in every condition.

U.S. Steel Construction | Bolted Installation | Lifetime Warranty

Technology & Subscription Questions

  • No. Lockerly is a one-time home security upgrade – a no Wi-Fi delivery box that’s as simple as it is effective. There are no subscriptions, hidden fees, or ongoing costs. It is built-in parcel protection backed by a lifetime warranty.

  • No. Lockerly was intentionally designed to keep packages safe without power, Wi-Fi, or subscriptions. The professionally installed delivery locker, made from U.S. Steel, secures your packages through its one-way mechanism. This means nothing to download, update, or troubleshoot. It is reliable delivery protection that works every time.

  • Couriers simply use the exterior panel to drop packages into your home, just as they would with a mailbox. However, unlike a mailbox, porch pirates can’t reach in to access what’s been deposited. By keeping it universal and low‑tech, Lockerly works seamlessly with every carrier, without requiring special codes or third-party integrations.

  • You won’t have internet access, but your deliveries will remain secure.

Lockerly isn’t ‘smart tech.’ It is smart design. No setup, no signal, just security.

Ownership, Maintenance, and Moving

  • Installation is scheduled promptly after your order, with installation time around 90 minutes. Because Lockerly is professionally installed, our team coordinates directly with you to ensure a seamless process so your home security upgrade is both timely and hassle-free.

  • Yes. Lockerly is constructed from solid U.S. steel and offered in a range of architectural finishes to complement your home’s exterior. Whether you prefer a classic neutral or a custom finish that blends seamlessly with your design, Lockerly is tailored to elevate curb appeal while delivering uncompromising security.

  • Virtually none. Lockerly has no electronics, batteries, or moving parts that require upkeep. Its solid steel construction and weather‑tight installation are designed to last a lifetime. Beyond occasional cleaning of the exterior panel, Lockerly remains effective without ongoing maintenance, subscriptions, or service calls.

  • Lockerly is a built-in home feature, much like a door or window. It’s designed to stay with the property as a permanent upgrade, adding long‑term value for you or future homeowners. If you move, Lockerly becomes part of the home’s appeal, an investment that enhances resale value.

    Real Estate Value Tip

    Early adopters will discover how Lockerly increases curb appeal and property value, a built-in safe for modern living that any homeowner will appreciate. By integrating delivery security into the home’s architecture, Lockerly provides peace of mind and aesthetic polish in one professionally installed porch piracy solution.

Box Sizing Guide

Box sizes that will fit include (inches):

  • 20x14x6
  • 20x15x5
  • 21x15x5.5
  • 20x12x12
  • 19x13x4.5
  • 17x11x8
  • 15x12x10

Maximum Capacity: 20x12x12

Talk to Our Team or Order Now

Ready to experience secure, seamless deliveries built into your home for life? Speak with our team of delivery security experts and be part of Lockerly’s advocacy to end porch piracy.

100% refundable before scheduling. No credit card required to reserve.